Advisor Help

• Frequently Asked Questions from Advisors
• Advisor User Guidelines
• Benefits of being a Keen Advisor
• Stay updated with Keen
• Giving Advice

• Managing Listings

• Feedback Overview
• Advisor Data Powered Dashboard
• Calculating Your Star Rating
• Availability Manager
• Appointments and Arranged Calls
• Schedules

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• How to Run Your Own Sales to Boost Your Business
• Featured Listings
• Utilize your social networks
• Offer Mail
• How Keen Brings New Customers to You
• Keen New Customer Promotional Offers

• Managing Customer Communications

• Blog
• My Customers Lists
• Smart Customer Lists
• Follow up with your customers
• How Customers Can Find You on Keen
• Keep Track of Your Customers

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• Understanding W-8 and W-9 Forms
• Advisor Payments
• How do I get paid?
• Earnings Calculation
• 1099-K Federal Tax Reporting
• Daily Earnings Tracker

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• Advisor Mobile App

• Call/ Chat Monitor Troubleshooting
• Errors with my Availability
• Verify Busy Status
• Site Status Updates
• Unable to Hear Chat Alerts (on the Keen website)
• Unable to Take Chats (on the Keen website)

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