Customer Help

Account Management

• Reopen Account
• Unsubscribe
• Deactivate, Delete, Close, or Cancel Account
• Personal Information

FAQ

• Frequently Asked Questions from Customers

Getting Started on Keen

• Affiliate Program FAQ
• Customer User Guidelines
• Customers in Crisis
• Satisfaction Guarantee
• Keen's Interactive Voice Response (IVR) System - 1-800-ASK-KEEN

Billing Questions

• Refunds
• Transaction Details
• Seamless Pay
• Payment Information
• International Platform Fees

Special Offers

• Promotions and Offers
• Introductory Offers
• Free Minutes

Features

• SMS Alerts
• Blocking and Unblocking an Advisor
• Introducing The Keen App
• Leaving Feedback for Advisors
• Why You Should Download the Keen Psychic Reading App
• Appointments

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