Introductory Offers

I'm new to Keen. What are the introductory offers?

If you are a new customer to Keen, a new customer promotion will be applied to your account upon registration.

Keen reserves the right to offer, from time to time and subject to change at any time, promotions or special offers, and may limit eligibility for promotional or special offers.

How am I billed after my time is up?

If you continue your reading, you are billed at the Advisor's rate per minute after the promotional minutes are used. 

What happens to my minutes if I don't use them all on one reading?

Not to worry! Any unused minutes will stay on your Keen account. The remaining minutes will apply to your next eligible reading.

Can I redeem this promotion again?

Each customer is eligible to redeem only one introductory promotion. The good news is that Keen frequently sends out great promotions by email for our existing customers if you are opted to receive promotions within your Personal Information.

What should I do if I am unsatisfied with my first reading?

We offer our first-time customers a low-risk reading at a discounted price to help you discover if Keen is a good match for you. Once these promotional minutes are used, they cannot be reinstated.

Still have a question? Contact us!

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