Contact Us

Our friendly Customer Support representatives are here to help you with questions about your account, payments, advisors, and any other Keen topics.

Our hours of operation are:

• Monday-Friday 6AM-6PM Pacific Time
• Saturday and Sunday between 8AM-4:30PM Pacific Time

By Email

We reply to emails seven days a week. To contact us via email, please visit our Customer Support page and submit an inquiry. Our team will respond as soon as we can.

By Phone

On weekdays, our team is also available via phone at 877-KEEN-HELP (877-533-6435).