My Favorites
Found an Advisor you had a great connection with? Add them to your Favorites List to easily access your Advisor at any time.
How do I add to my favorites list?
Click or tap on the heart-shaped icon on the Advisor’s listing until it becomes a solid color. Having a reading with an Advisor also automatically adds them to your favorites list.
How do I remove an Advisor from or edit my favorites list?
You can manage your Favorites List by visiting My Favorites. From this page, you can remove an Advisor by clicking on the three dots to the right of the advisor's name. Then, click “Unfavorite.” You can also quickly remove a specific advisor from your favorites list from their listing page by clicking the solid heart icon next to their photo.
What's the Recently Contacted Available?
When selecting this option, you are filtering by Advisors that you have contacted in chronological order, who are online.
What's the Most Recently Contacted list?
When selecting “Sort by" this list, you are filtering through Advisors that you have contacted in chronological order. The advisor may or may not be available at that time.
What's the Date Added list?
Choose this option from the "Sort by" filter option to view your Advisor by the date that you added them, from most recently added to oldest.
What's the Name (A to Z) list?
Choosing this option from the "Sort by" drop-down will allow you to filter your search results by Advisors' names alphabetically.
What's the My Order list?
Choosing this option from the "Sort by" drop-down allows you to manage your favorite Advisors by numbering them in the order that you choose. This makes it easier to contact your Advisor when calling 1-800-ASK-KEEN (1-800-275-5336) to speak to an Advisor.
Still have a question? Contact us!