📸 Take a Great Listing Photo

Your profile photo is often the first thing customers notice when choosing an Advisor. In surveys, customers say that seeing a real, authentic photo makes them feel more comfortable and connected before a Call or Chat even begins.

Your photo is the main visual connection between you and your customers. A great listing photo builds trust and helps your profile stand out.

🌟 Make Your Main Photo Count

• Choose a clear, inviting image.

• Crop just below the shoulders and above the head for ideal proportions.

• Authentic, approachable headshots inspire trust.

❌ Avoid cartoonish filters, special effects, or heavily altered images.

🚷 Keep it solo. Do not use group photos — even cropped group shots often leave distracting arms or shoulders.

🔄 Refresh your photo regularly. Customers scrolling through hundreds of Advisors may skip over familiar images. A fresh photo of a familiar face may catch their eye again.

📐 Listing Photo Technical Requirements

To display properly across Keen web and app experiences, all profile photos must meet these standards:

• Aspect Ratio: 3:2

• Orientation: Horizontal (landscape)

• Dimensions: 2400 × 1600 pixels

• Resolution: High-resolution (sharp and clear)

• File Size: 1–5 MB recommended (maximum 50 MB)

• File Types: JPG or PNG

• Composition: Face centered and clearly visible

⚠️ If your photo doesn’t meet these standards, it will not be displayed. In that case, your profile will show the Keen logo until a compliant photo is uploaded.

📸 Best Practices for Capturing a Professional Headshot

📝 Pre-Shoot

• Avoid logos and distracting patterns; solid colors work best.

• Choose a clean, simple background.

• Face a natural light source or use a soft lamp; avoid shadows.

📷 During the Shoot

• If using a mobile device, use the highest resolution setting.

• Hold the camera in horizontal orientation.

• Use the main rear-facing camera (not the selfie cam).

• Ask a friend, use a tripod, or set a timer.

• Center yourself at medium distance, with your face in focus.

🛠 Post-Shoot

• Lightly edit for brightness and cropping only.

• Avoid heavy filters.

• Save your photo in the correct format (JPG preferred).

What Customers Appreciate in a Listing Photo

• Clean, uncluttered backgrounds

• Natural lighting with no harsh shadows

• Friendly, professional expressions

• Face is centered and clearly visible

• Clear, crisp, high-resolution image

Free Professional Photo Editing (Limited Time Offer)

Keen has partnered with Headshots.com to help you get a professional-quality photo that meets all requirements.

✨ For a limited time, you can upload any high-resolution image and have it professionally polished and resized for free.
👉 Claim your free professionally edited headshot here.

🖼 Add Extra Photos for Depth

In addition to your main profile photo, you can add supporting images near your Background and Approach to Topics sections. These can help customers better understand your practice.

Examples of good secondary photos:

• 🃏 Tools you use (tarot cards, pendulums, astrology charts)

• 🪄 Symbolic or spiritual elements (candles, crystals, icons)

Keep these images professional, relevant, and original. Avoid repeats or copyrighted material.

📋 Quick Checklist

✅ Real, authentic face-centered photo 
✅ Horizontal (3:2, 2400 × 1600 px)
✅ High-resolution, 1–5 MB (max 50 MB)
✅ Clean background, natural lighting
✅ Update periodically to keep your listing fresh

✨ Your photo is your first impression. Make it warm, professional, and clear — and let it help you connect with more customers on Keen.

Ready to Upload your Photo to your Listing?