Chat Policy

Last Updated on November 6, 2017

This Keen Chat Policy forms part of the Keen User Agreement and is incorporated by reference therein. You agree not to do any of the following while using Keen Chat:

  • Harass, threaten, or abuse the other person involved in your chat. Please use standard chat etiquette. This includes respecting the privacy of other Keen Users.

  • Post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation for external or competitive websites, or reference your involvement with alternative chat programs or competitive services. This includes the exchange of messenger user names or IDs for off-site communication.

  • Impersonate or misrepresent your affiliation with any person or entity, including Keen and its employees and agents; or implying that any statements you make are endorsed by Keen or its staff.

  • Divulge your personal contact information to a User and request to be contacted directly, including in-person meetings.

  • Transmit through any unlawful, harassing, libelous, privacy invading, abusive, threatening, defamatory, vulgar, obscene, racist, harmful, or otherwise objectionable material of any kind.

  • Invade anyone's privacy by attempting to harvest, collect, store, or publish private or personally identifiable information, such as passwords, account information, credit card numbers, addresses, or other contact information without their knowledge and willing consent.

  • Threaten stalk, defame, defraud, degrade, victimize or intimidate an individual or group of individuals for any reason; including on the basis of age, gender, disability, ethnicity, sexual orientation, race or religion; or incites or encourages anyone else to do so.

  • Harm or disrupt, or intend to harm or disrupt, another User's computer or would allow you or others to illegally access software or bypass security on Websites, or servers, including but not limited to spamming.

  • Transmit pictures, writing, or other material/products whose primary purpose is to cause sexual arousal. Keen reserves the right to decide in its sole discretion what it considers Sexually-Oriented content, Our Sexually-Oriented Policy applies to all services offered under Keen, including Keen Chat.

  • Transmit any files that contain software viruses or any other computer code, files or programs designed to destroy, interrupt or otherwise limit the functionality of any computer software, computer hardware or other equipment.

Keen reserves the right, at its sole discretion, and without any obligation to do so, to review and remove user-created services and content at will and without notice, and delete content and accounts. Keen reserves the right, at its sole discretion, to ban participants or terminate access to services.

Please note that we are not trained or equipped to be a suicide hotline. Please contact a suicide hotline, your personal physician, a hospital emergency room, or your local 911 or emergency contact number for professional assistance. If you give your personal information to a host or other user and later threaten suicide we reserve the right to contact appropriate authorities, however, no guarantee is made that someone will contact emergency personnel for you.

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