Refer and Earn $ Program Policy

Effective Date: September 21, 2023

Please read these terms and conditions carefully. By accessing or participating in the Keen “Refer and Earn $” program, you agree to be bound by these terms and conditions and all terms incorporated by reference. If you do not agree to these terms and conditions, you may not participate in the program.

Eligibility: You can share a referral offer via email with any individual who consents to receive a Referral Link and who is (a.) age 18 or older and (b.) a legal resident of the United States and (c) has never made a purchase on Keen’s website from any account past or present. 

General Terms: You may not attempt to make referrals by providing names of people you don't know, sending unsolicited emails, by posting on sites in a manner that violates the terms of use of those sites, or by providing false information. Keen, in its sole discretion, may impose limits on how many referral links may be shared by an individual, as well as how frequently those referrals may be shared, and coupons may not be given if those limits are exceeded. Keen reserves the right, in its sole discretion, to disqualify and seek damages from any individual who tampers with the operation of the Program, violates these Terms, or engages in other conduct that Keen, in its sole discretion, determines to be disruptive or contrary to the spirit of the Program. Any decisions that Keen makes in connection with the Program are final and binding. 

There is no limit on the number of Friends you may refer under the Program, however you can only refer each Friend one time (i.e., you cannot send a referral email to the same Friend at multiple different email addresses) and you cannot refer yourself (including by sending yourself a Referral Link to any different email address you may have).  When you share your Referral Link, you must disclose to each Friend the following:

  1. An eligible friend is one who: is (i) a United States resident and at least eighteen (18) years old; (ii) has never previously purchased on Keen; and (iii) is not employed at Keen. Each eligible friend that you refer to the program will receive a link that can be used for 3 minutes free on their first chat or call on Keen. Both parties will receive $20 once the eligible friend has spent $20 or more and after the 3 minute introductory offer has been used completely. There is a limit of one credit per friend.

  2. The Referral Link cannot be (i) applied to previous purchases (ii) transferred, sold, auctioned, traded, bartered, substituted or redeemed for cash.

Rewards: If an eligible friend that you referred to clicks on the link in the e-mail and purchases a reading of $20 value after their initial 3 minutes free offer, you will receive a coupon that can be used on a future purchase of $20 on Keen. Please allow up to 30 days after your friend’s qualifying purchase to receive the coupon. Keen will only use the data you provide about your friend to notify them about the referral and in the future only if the friend opts to receive emails from us.


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