What forms of payment can I use?
- American Express
- Pre-paid debit or Gift Cards
*Please note, Keen prohibits the use of payment methods classified as business, corporate or commercial. You can only use payment methods issued in your name authorized for personal use.
How do I add a credit card or PayPal account?Visit Payment Information, and select "Add a new payment method".
How can I manage my payment information?Visit Payment Information, and select "Update my payment methods".
How do I add money to my account?
Online:Click Add Funds, on your home page, input the amount you want to add and pick a payment method.
Over the phone:
- Call 1-800-ASK-KEEN (1-800-275-5336)
- Select option 4 to hear your current balance
- At the prompt, select option 1 to add additional funds
How will charges appear on my bank statement?
Still have a question? Contact us!