Advisor Handbook

• Stay updated with Keen
• How do I get paid?
• How do I manage my availability?

• Find your best customers
• Improve your Listing Quality Score
• Stay visible with Featured Listings
• Utilize your social networks
• Pick the perfect listing photos
• Play with your pricing

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• Navigate tricky topics gracefully
• Top qualities customers care about
• Get set up for a successful chat
• Follow up with your customers
• Keep track of your customers

• 21 Questions with Keen’s President Kirstin Hoefer