Listing Management

On Keen, advisors can create listings to provide guidance and advice to our network of thousands of customers looking for emotional clarity. Each listing is a profile that details the services an advisor provides in a wide range of topic categories. 

When you apply to become an advisor, you’ll be asked to create your first listing. Once this listing has been accepted, you can begin creating listings in as many categories that fit your expertise in order to connect with your ideal customers.

Before you submit your first listing, please review the policies related to listing creation and management on Keen. Listings submitted with policy violations will be declined and may result in being rejected from working on the platform.

Benefits of creating listings on Keen

Listing your services on Keen has many benefits. Keen provides you with a rich set of tools and features to manage your business. You can:

  1. Get discovered on Keen – It gives you a presence online for customers to find you via search engines like Google that crawl and index your Keen listing.
  2. Build an online reputation with star ratings and feedback – Customers often rely on star ratings and written feedback from other customers when making decisions to purchase a product or service online. By creating a listing on Keen, you’ll gain access to our expansive customer network to start getting ratings and reviews quickly establishing credibility for your specialties. 
  3. Feature your listings – Like any business, your ability to get and keep customers will affect your success and how much business you generate on Keen. You have the option to promote your listing in top spots through our Featured Listing program so you can reach more qualified potential customers looking for your services.

Listing Content Guidelines

Polish your content

To create a professional quality listing and facilitate its acceptance to Keen, follow the basic guidelines below when submitting your listing. Keen reserves the right to decline or reject any listings deemed inappropriate.

  • Check spelling and grammar in a word processing program such as Microsoft® Word prior to submitting your listing. We may reject listings if:
    • They contain unconventional or incorrect spelling or grammar.
    • Symbols, numbers, and letters must represent the conventional meaning of the symbol.
  • Use standard punctuation and capitalization.
    • Your listing title and summary should not contain excessive exclamation points, unnecessary punctuation, or symbols. Special characters are not permitted in listing titles.
    • Do not use excessive capitalization such as "FREE" or "TRY IT NOW."
    • In most cases, listings must be submitted in English unless otherwise specified. Listings may be submitted in Spanish for use under the Psíquicos topic category only.
  •  Upload a personal photo or image.
    • You must include a clear photo of yourself as your primary listing photo at the top of your page. Listings will not be accepted on Keen without this photo. View tips on how to pick the perfect listing photos.
    • Additional listing photos are optional and should be different from your main photo.

Select a relevant category

When creating a listing, you are required to select a category. When choosing a category keep in mind the following:

  • Carefully select the one that best matches your services.
  • If you have knowledge of multiple distinct topics, create separate listings for each and categorize them appropriately. You are only able to submit one category listing at sign-up. Once approved as an advisor, you may create additional listings.
  • You may create one listing per topic category. There are no limits to how many categories you can have a listing in.

Keen reserves the right to decline or reject any listings deemed inappropriate for a particular topic or for Keen in general.

Price your services

You decide how to price your services for your business on Keen. Whether your time is valued at $3.99 per minute or $13.99 per minute, set a fee based on what you feel is fair and what you think customers will be willing to pay for your expertise. The price per minute you choose is the same for both calls and chats. You may want to play with your pricing to see what rates allow you to reach your business goals.

In addition to your regular payment, customers can utilize the “Pay a Bonus” feature to tip their advisors. Bonuses are always optional and can be paid by a customer via phone or through the website after a conversation with you. You must enable this feature on your account in order to receive a bonus. The setting is disabled by default.

Listing Management FAQs

Should I upload a photo?

Yes, you must upload an image of yourself as the main photo of your listing or it will not be accepted. View size requirements and learn how to upload images for your Listing Photos.

What is my Listing Title?

A Listing Title briefly describes the services you're offering in your listing. When choosing your title, be creative and professional. Refrain from using ALL CAPS and use standard punctuation and capitalization. Use keywords to communicate what you're selling and engage and entice your audience. Note: No single word in your listing title may be more than 15 characters long.

What is a Sales Pitch?

Your Sales Pitch is your chance to highlight your qualifications and abilities to potential customers quickly. It appears in the listing sort pages and gives you the chance to distinctively showcase your services. Your Sales Pitch should describe your service in one or two sentences (up to 250 characters, no HTML).

What are Specialties?

This section of your profile displays some areas you specialize in when providing psychic readings on Keen. By selecting some of your specialties, you can highlight even more specific areas of your work that may not be advertised in your profile. You can select up to 5 specialties that range from Relationships to Aura Readings or anything in-between. These specialties will appear on your listing detail and provide customers the ability to perform targeted searches for advisors based on more specific needs.

What are Skills and Methods?

You can add specific talents and special methods to your listing to provide more insight into your style of reading. These will be prominently displayed for customers to gain insight into your psychic reading style and are part of the filters customers can use when searching for an advisor on Keen. You can select up to 5 skills and methods to add to your listing.

What are Languages?

Your listing details now include a list of languages you speak. Select from the list of languages to allow foreign-speaking customers to easily find you. 

What should I include in Background?

Your Background section of your listing should include a brief summary of your history with psychic readings. Use this section to talk to prospective customers and try to reach out and engage them. Explain a little bit about who you are but focus more on what you do for customers who call you. Try to be clear, concise, and creative. Also, be honest and professional. Your listing should use a strong call to action. Remember, this is your chance to sell yourself and your listing. You’ll also want to use relevant keywords that further specify what services you offer and help users decide if you're the right psychic advisor to contact. They also increase your chances of showing up on the results page for searches within your category. Use keywords that you feel will describe what you do accurately and entice customers to select you for a reading.

What should I include in my Approach to Topics?

Your Approach to Topics is the section of your profile where you can tell customers what to expect from a reading with you.You should describe your style for delivering advice and any tools you may use during the reading. This section should include ANY information you require from a customer in order to deliver the best, most accurate reading to them. 

Can I create listings in different categories?

Yes. You can create one Live Advice listing per topic category. For example, you can create one Live Advice listing in the Psychics Advice > Love & Relationships topic and one Live Advice listing in the Psychics Advice > Tarot Readers topic, and so on. Each listing can have different settings; have unique extensions, and unique Call and Buy Now Buttons. Please be sure that each of your listings is relevant to the topic category you have chosen.

How do you create/edit/delete a listing?

To, create, edit or delete an existing listing, go to your My Keen page, select Details next to My Listings. You may also go directly to your My Listings page to create / edit / delete any listing.

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