Understanding the $2.99 Session Fee

At Keen, we strive to provide you with a seamless, secure, and efficient platform to connect with trusted Advisors who can offer guidance and support in various areas of life. To help us maintain and enhance the quality of our services, we apply a $2.99 session fee, which is charged at the time a call or chat connects with an Advisor. Here's everything you need to know about this fee:

 

  1. Purpose: The session fee helps Keen operate effectively by covering infrastructure costs, customer support, and continuous platform development.
  2. Non-Refundable: Once the call or chat connects, the $2.99 fee is applied and is non- refundable, regardless of the session's duration.
  3. Transparent Pricing: Advisors are allowed the flexibility to set their own price based on their services. We believe in transparency and want to make sure customers feel confident knowing where their funds are going.

 

We value your trust and aim to provide you with valuable guidance and support through our trusted Advisors.

 

Still have a question? Contact us!

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